Oracle Infogram 2013-05-14 12:10:00

Contributions by Angela Golla, Infogram Deputy Editor

Oracle Advanced Customer Support Services

Seamless data availability, optimal applications performance, and reduced IT risk are critical to business success. Oracle Advanced Customer Support (ACS) Services delivers tailored mission-critical support services to help you maintain and maximize performance of all Oracle mission critical (more...)

Oracle Infogram 2013-05-01 12:04:00

Contributions by Angela Golla, Infogram Deputy Editor

Oracle Magazine
The May / June issue of Oracle Magazine is now available.  It features articles on Oracle Cloud, SOA and more.  Be sure to check it out. 

Oracle Infogram 2013-04-23 12:38:00

Contributions by Angela Golla, Infogram Deputy Editor

Oracle Technology Network
Oracle Technology Network has a wide array of technical articles on Big Data, Cloud Computing, Virtualization, Performance and more.  Bookmark this handy link:
http://www.oracle.com/technetwork/articles/index.html

Oracle Infogram 2013-04-15 12:44:00

Contributions by Angela Golla, Infogram Deputy Editor

Siebel Versus Salesforce - Faceoff
For an interesting article comparing Siebel and Salesforce, check out:
http://searchoracle.techtarget.com/feature/Oracle-Siebel-vs-Salesforce-faceoff-Siebel-is-more-versatile

Oracle Infogram 2013-04-09 13:54:00

Contributions by Angela Golla, Infogram Deputy Editor

Oracle Advisor Webcasts
Oracle has many Advisor Webcasts available to assist with your learning needs.  Subject matter experts prepare these presentations and deliver them through WebEx. Topics include information about Oracle support services and products.

There are currently two types of Advisor (more...)

Oracle Infogram 2013-04-01 14:03:00

Contributions by Angela Golla, Infogram Deputy Editor

Support Videos
Check out the new Support videos that focus on Oracle E-Business Suite, JD Edwards, and PeopleSoft. These videos not only walk through the latest enhancements, but also highlight Oracle's ongoing commitment.


• (JD Edwards and Oracle Premier Support) - http://medianetwork.oracle. (more...)

Oracle Infogram 2013-03-26 13:59:00

Contributions by Angela Golla, Infogram Deputy Editor

OracleDBsupport - The Official Oracle Database Support Twitter Account

Come follow us on Twitter. We have a new official Oracle Database Support twitter account:

       • OracleDBsupport https://twitter.com/OracleDBsupport

Stay current on the latest Oracle Database Support news and events including important product (more...)

Oracle Infogram 2013-03-12 12:00:00

Contributions by Angela Golla, Infogram Deputy Editor

Get Proactive!
I know I have posted on this before, but it is an extremely valuable resource.  Oracle's Get Proactive program is designed to help you prevent and resolve issues.  It also has best practices for upgrading.  Start at Note:432. (more...)

Oracle Infogram 2013-03-05 14:12:00

Contributions by Angela Golla, Infogram Deputy Editor

March / April Oracle Magazine Now Available
http://www.oraclemagazine-digital.com/oraclemagazine/20130304
This issue includes the mix of news, community, customer-focus, and technology stories you've come to expect in Oracle Magazine. This issue looks at cloud computing, with customer feature articles on Oracle Cloud (www. (more...)

Oracle Infogram 2013-02-25 15:12:00

Contributions by Angela Golla, Infogram Deputy Editor

Check out the new Support videos that focus on Oracle E-Business Suite, JD Edwards, and PeopleSoft. These videos not only walk through the latest enhancements, but also highlight Oracle's ongoing commitment.
• (JD Edwards and Oracle Premier Support) - http://medianetwork.oracle.com/video/player/2127725329001

(more...)

Oracle Infogram 2013-02-18 13:44:00

Contributions by Angela Golla, Infogram Deputy Editor

Oracle Newsletters
Oracle has a wealth of online magazines and newsletters to keep you informed.  You can subscribe to them here

Support specific newsletters are a vailable at Note:222.1.


Oracle Infogram 2013-02-11 13:43:00

Contributions by Angela Golla, Deputy Infogram Editor

E-Business Suite Resources
Steven Chan has a great E-Business Suite Blog.  Check it out at: 
http://blogs.oracle.com/stevenChan For those of you preparing to upgrade to E-Business Suite Release 12, the following notes have a wealth of information:  Note:1406960.1, Note:1322667.1 and Note:380482.1.    

Oracle Infogram 2013-02-05 13:21:00

Contributions by Angela Golla, Infogram Deputy Editor

Improve Issue-to-Resolution-Time with Demo It To Oracle (DITO)


If you are having problems arranging an OWC with Support to see your problem or issue, DITO (Demo It To Oracle) can help you.  DITO uses CamStudio, a third party desktop recording software that is (more...)

Oracle Infogram 2013-01-14 13:55:00

Contributions by Angela Golla, Infogram Contributor

Java SE Security Alert
Note:1519244.1 lists recommended security patches for Oracle Java SE required to resolve the issues included in the Oracle Security Alert for CVE-2013-0422.


For more information about Oracle Critical Patch Updates and Security Alerts, please see: http://www.oracle.com/technetwork/topics/security/alerts-086861.html.



Oracle Infogram 2013-01-08 11:44:00

Contributions by Angela Golla, Infogram Contributor

CP Analyzer for E-Business Suite
The Concurrent Processing Analyzer is a Health-Check script that analyzes current configurations and settings for the E-Business Suite environment, providing feedback and recommendations on Best Practices.  See Note:1411723.1 for more information.

Oracle Infogram 2012-12-17 12:43:00

Contributions by Angela Golla, Infogram Contributor

Oracle Magazine
The latest issue of Oracle Magazine features the efficiencies of running Oracle Applications on Exadata.  It is a very informative read. 

Oracle Infogram 2012-12-10 15:30:00

Contributions by Angela Golla, Infogram Contributor

New Patch Nomenclature
Oracle has recently standardized its patch nomenclature for all products.  See Note:1430923.1 for more information. 


Oracle Infogram 2012-12-03 14:33:00

Contributions by Angela Golla, Infogram Contributor

Your One-Stop Shop for Oracle Webcasts

Are you looking to brush up on new technologies, discover the latest IT trends, learn best practices, or find out how other customers are using Oracle products to drive ROI?

If so, visit Oracle’s Technology Webcast Center, where (more...)

Oracle Infogram 2012-11-26 12:42:00

Contributions by Angela Golla, Infogram Contributor

Hardware and Software Engineered to Work Together
Need to know the latest information on the complete Oracle Technology stack and how it can simplify your IT infrastructure.  Check out the Hardware and Software Engineered to Work Together home page for all the details.