Contributions by Angela Golla, Infogram Deputy-EditorMy Oracle Support Essentials Series
The My Oracle Support Essentials Series brings interactive expertise straight to your desktop. The goal of this program is to communicate with our customers and partners, provide tips and tricks on how to effectively work with Oracle Support, and take advantage of the PROACTIVE tools that are provided with your Oracle Support contract.
Learn more at Doc ID:553747.1
Contributions by Angela Golla, Infogram Deputy Editor
Texas Delivers Citizen Services in Secure Cloud
The first US state to deliver a complete portfolio of citizen services in the Cloud, Texas is the leader in Open Government. With a "my government, my way" promise, Texas relies on Oracle to help 30+ agencies deliver services to nearly 30M citizens. This is a brief video
on how Texas accomplished this.
Contribution by Angela Golla, Infogram Deputy EditorMy Oracle Support Patch Conflict Checker Tool
A new My Oracle Support Conflict Checker tool is available from the My Oracle Support Patches & Updates Patch Search results page.
This tool enables you to upload an OPatch inventory and check the patches that you want to apply to your environment for conflicts. If no conflicts are found, you can download the patches. If conflicts are found, the tool (more...)
Contributions by Angela Golla, Infogram Deputy Editor Oracle Support and Services at OpenWorld
Oracle Support and Services will have many sessions and activities during Oracle OpenWorld, September 28th - October 2nd. Topics include Tips and Best Practices from the Front Lines, Best Practices for Proactively Supporting E-Business Suite, Near Zero Downtime Database migration and more. Click HERE
for the complete list.
Contribution by Angela Golla, Infogram Deputy Editor Oracle E-Business Suite Upgrades and Platform Migration
Customers increasingly face the prospect of upgrading older versions of the Oracle E-Business Suite product while considering hardware/operating systems upgrades and possible migrations across platforms - advances in technology as well as the formalization of lifecycle and support timelines for their hardware and software investments are prompting an increased interest for guidance and how to approach these multiple upgrade scenarios. Note:1377213. (more...)
Contribution by Angela Golla, Infogram Deputy EditorOracle Advanced Customer Support Services
Seamless data availability, optimal application performance, and reduced IT risk are critical to business success. Oracle Advanced Customer Support Services delivers tailored, mission critical support services to help you maintain and maximize the performance of all mission critical Oracle systems.
Our partnership with Oracle Support and Oracle's engineering teams combined with a collaborative, long-term relationship with your IT team provide a highly integrated (more...)
Contributions by Angela Golla, Infogram Deputy EditorMy Oracle Support Video Training Series
From the basics to more advanced topics, learn what you need to know about My Oracle Support. See Note:603505.1
for a complete list.