Here is all the information from my session on Best Practices for Supporting & Managing Oracle Database. The information below is applicable to all users of our products. Take advantage of all of it. It's all included as part of your Premier Support Investment.
Top Reasons for Creating (more...)
If you're OpenWorld this week: Check these out.
Best Practices for Upgrading to Oracle E-Business Suite 12.1.3 [CON8796]
Monday, Sep 23, 10:45 AM - 11:45 AM - Moscone West - 3016
Best Practices for Maintaining Oracle E-Business Suite 12 [CON8289]
Thursday, Sep 26, 12:30 PM - 1:30 PM (more...)
Nearly every industry is undergoing some type of transformation. Businesses strive to innovate, gain market share, and stay ahead of the competition.
Seven new Oracle OpenWorld conference sessions--specifically designed for organizations embarking on major transformation initiatives--will help answer how do we get there from here?
During Oracle OpenWorld, Thought Leaders (more...)
Looking for tips, recommendations and resources to help you keep your Oracle applications and systems running at peak performance? Want to find out how to get more out of your Oracle Premier Support coverage?
More than 500 experts from across Services and Support will be on hand at Oracle (more...)
Many people have asked if I'll be at this year's OpenWorld and the answer is YES! After a few year hiatus, I'm back at the big shOOW and looking forward to meeting many of you in person. Thanks for following my blog and Twitter posts.
I'll be speaking (more...)
The entourage over at the EBS Proactive Support team has put together a great collections of PICs (Product Information Centers). Allow Support to take the heavy lifting from datamining our knowledge base and use the PICs as a starting point.
Check out some of the EBS Product Information Centers…
If you're not aware of the America's Cup. Check it out. If you're not a fan of sailing - you will become one instantly. Be sure to cheer on the reigning champs - Oracle Team USA. If you're in the San Francisco area between now and September (more...)
A new community centered on Social Relationship Management is available in My Oracle Support Communities (MOSC)
The goal of this community is to connect technical and functional users of Oracle SRM products in a collaborative forum. We have provided useful and informative content to help guide new and experienced users (more...)
Here are a few updates that you should be aware of in case you haven't read your news within your MOS Dashboard.
New to My Oracle Support - See Service Request Updates in Email
Support implemented one of the most customer requested features, giving users the ability to receive Service (more...)
Here’s an easy way to make sure you’re making the most of the support available under your Oracle service contract: our regular Drop In And Learn events.
Drop In And Learn sessions are short, informal, and free of charge. They allow you to talk to Oracle Support staff face to (more...)
I met with a couple of our fantastic customers in Sao Paulo
a couple of weeks ago. I wanted to highlight them in the following blog
The first is Telefonica|Vivo. Telefonica SA is a Spain-based company active
in the telecommunications and digital services sectors. The Company operates
through three (more...)
E-Business Suite Applications Technology Group (ATG)
Advisor Webcast Program – April 2013
EBS Diagnostics Overview & Troubleshooting
In this session 2 Support Engineers will give you an overview of the Diagnostics available in the E-Business Suite and they will give you some diagnostic and troubleshooting advises out of their experience (more...)
Who reads the read-me's anyway? Right? Therefore, here's some very important and useful information. Enhancements & Known Issues for My Oracle Support release 6.5
My Oracle Support now provides a chat feature that enables Oracle Support engineers to contact you through chat about open service (more...)
Review the New Whitepaper that illustrates two main ways to implement security in Oracle E-Business Suite: “traditional” Oracle E-Business Suite responsibility-based security (usually referred to as “function security”) and Role-Based Access Control (RBAC). Details are listed in Function Security and Role-Based Access Control (RBAC) in Oracle E-Business Suite (Doc ID (more...)
For a complete view of your Concurrent Processing take a look at the CP Analyzer! Doc 1411723.1 has the script to download and a 9 min video.
The Concurrent Processing Analyzer is a Self-Service Health-Check script which reviews the overall Concurrent Processing Footprint, analyzes the current configurations (more...)
What’s going on with Oracle Access Manager 11.1.2 and EBS?
Oracle Access Manager 11.1.2 is certified with EBS 11i!