Building a Custom Component with the Oracle Digital Assistant

Often times, a digital assistant must execute on logic that can’t be written in the YAML or in a Q&A and should therefore use a custom component. Some use cases for a custom component might be: sending an email to the user or bot administrator, making an API call with user input, or connecting to an external data source to return user’s information. As a general rule, custom components should be used any time the (more...)

One Click Access on the Shop Floor to Part Information with PTC ThingWorx® Navigate®

Shop floor technicians and operators involved in assembly and other processes are at the critical, final steps in the manufacturing process. Unfortunately, these workers are often at the mercy of out of date, less than accurate paper documentation, or they need to access multiple systems to find associated parts information. These issues create bottlenecks that can impact quality and on time shipments, as well as lead to employee frustration.

The following is a summary of (more...)