There are two extremely bad decisions commonly made with enterprise software, and I see both take place every day.
This doesn't work the way we expect. File a bug.
Over the years, my own experience tells me that two-thirds of bugs filed aren't really bugs. What we really have is a user who fails to understand how the software works. And, yes, we can always respond with RTM (or worse), but the stream of bugs (more...)
Yup, moving on one more time. Hopefully for the last time. I’m leaving Sierra-Cedar Inc. for a position as Sr. Director with Oracle's HCM Center of Excellence team.
As an enterprise software guy, I see the evolution of SaaS and Cloud as the significant drivers of change in the field. I want to be involved, I want to contribute in a meaningful way, I want to learn more, and I want to be at the (more...)
I'm a student of history. There is so much to be learned from it. Today's lesson comes from NASA and relates directly to enterprise software projects.
From 1992 to 1999, NASA launched 16 major missions under the umbrella of the "Faster, Better, Cheaper" or "FBC" program umbrella. These unmanned space exploration missions included five trips to Mars, one to the Moon, four Earth-orbiting satellites and an asteroid rendezvous. 10 of the 15 missions were great (more...)
Let's start today's thought with a tidbit from the Standish Group's 2013 Chaos Report. In that report, the Standish Group cheerfully shares that IT project success came in at 39%...cheerful because that is an improvement.
In other words, 6 out of 10 IT projects are failing to meet schedule, cost and quality objectives and we're thinking that's good news. Yikes!!!
If we look at the numbers in SaaS carefully - regardless of vendor (more...)
Oracle's financial results for Q4 of their fiscal year 2015 came out a few minutes ago. Seems they missed targets on license revenues and earnings per share. So the stock may be headed for the professional investor's dog house. I've even read of an analyst or two publishing a "sell" rating on Oracle stock.
Geez, please sell. Drive the price down. I can buy some more shares on the cheap and laugh all the way (more...)
A little off-subject, but still felt this experience was worth sharing. I'll get back on track next post.
My smart phone is an iPhone 5. My carrier is ATT. It's been a great relationship since the iPhone first came out. Sadly, I think it's coming to an end.
My two-year contract expired on June 1st...ATT informed me immediately that I was eligible for a phone upgrade and a new contract. Exciting news, as I've (more...)
Read a great article on the vendor-customer SaaS sale sdynamic - Mike Vizard wrote the article at "Talkin'' Cloud". Anthony Anzevino, Director of America Sales for AWS, describes selling cloud customers. And Mr. Anzevion nails it. Rather than summarize, I'll just quote the gist of it:
Speaking this week at a Marketplace LIVE event sponsored by Telx, a provider of hosting services, Anthony Anzevino, director of America sales for AWS, says the cloud giant focuses its own inside (more...)
And you know
That you're over the hill
When your mind makes a promise
That your body can't fill...
- From Little Feat's "Old Folks Boogie"
I think I'm must be over the hill...a grumpy old man. There was a time when, faced with an app that failed to work as promised, I would fuss and fight with that app to make it work. No more. Now, in (more...)
In the world of enterprise software, we sometimes find ourselves with a mismatch between sellers and customers. From my worm's-eye view, we seem to be wrestling with one of those mismatches right now.
My typical week is mostly spent in conversations with customers. Sometimes it's more of a formal work scenario with higher education institutions as part of my role with Sierra Cedar. More often than not, it's a bit more informal: advising customers across (more...)
Coming into Los Angeles --From Arlo Guthrie's "Coming Into Los Angeles
Bringing in a couple of keys
But don't touch my bags if you please
Mister Customs Man
As I write this, I’m on the road again…Los Angeles. It’s my good fortune to be attending some collaboration sessions on designs for new Oracle Cloud Applications. Can’t talk about the apps being developed…sorry. But the attendees include Oracle Development, the Oracle (more...)
So, as many of you know, I've been working out different ways to host my Oracle labs and demos instances without chewing up phenomenal amounts of disk space and processing power. Lately, I've been diving into Docker
Docker has turned out to be pretty cool and very easy to learn. And it's lightweight. The idea is that you run containers - your app, your operating system, and your virtual machine - bundled together in a (more...)
Most people who know me professionally know about my enthusiasm for enterprise applications delivered via the SaaS model. In terms of adoption and agility, SaaS is a winner. But, at the same time, I also recognized that SaaS is not for everybody. Those who customize heavily and those who want to retain a higher level of control are probably better off with on-premise enterprise applications.
So I was happy to hear about Cliff Godwin, Oracle's (more...)