A Sneak Peek at Oracle’s Chatbot Cloud Service and 5 Key Factors Necessary for Bot ROI

Intro

In early May, I flew out to Oracle HQ in San Francisco for an early look at their yet-to-be released Oracle Intelligent Bots Service.  The training left me ecstatic that the technology to quickly build great chatbots is finally here. However, the question remains, can chatbots provide real value for your business?

What is a chatbot?

A chatbot is a program that simulates a conversation partner over a messaging app. It can integrate with (more...)