Oracle Voice Brings a Mobile, Speech-Enabled Virtual Assistant to the Oracle Sales Cloud in Release 9 on Smart Phones

Sales Reps now have a fast, friendly and fun way to talk to the Cloud

Redwood Shores, Calif—Jan 15, 2015

News Summary

A Sales system is only as good as the sales data it holds, and most of this data comes from field sales representatives who are expected to enter it on their laptops and desktops. But typical reps spend 32% of their time traveling and waiting (more...)

New Oracle Service Cloud release enables organizations to better understand the Customer Journey and drive Service Collaboration

Oracle Service Cloud Enables Organizations to Better Understand the Customer Journey and Drive Service Collaboration - Latest release delivers new features for more-connected customer engagements and improved service experiences

Redwood Shores, Calif. – January 28, 2015

As expectations for enhanced customer experiences grow, service teams need to focus on engaging and retaining consumers, empowering employees, and adapting quickly. The latest release of Oracle Service Cloud helps organizations meet these challenges, and offers tools that (more...)

Customers’ Success with Oracle Service Cloud

Organizations all over the world are modernizing customer experiences by delivering service, lowering costs, and providing strategic value to the business with the help of Oracle Service Cloud #CX http://ora.cl/fRN

Customer Concepts – Social Cross Channel White Paper

All roads lead to customer. Are you treading every path to engage with them ? Visit this page and download the Customer Connected Journey white paper.

Save the Date: Oracle Digital Transformation EMEA Partner Community Launch Summit – Budapest, April 28-29

BE A DIGITAL DISRUPTOR!

Digital Disruption: Adj. dig·it·al dis·rup·tion dij-i-tl dis-ruhp-sh?n - Change that occurs as new digital technologies or business models affect the value proposition of existing goods, services and markets

Be part of the Digital Disruption wave that is prevalent in all our partners and customers discussions today. Join us in Budapest to understand what Oracle’s Digital proposition is and how the Digital Business (more...)

Oracle BigMachine CPQ Implementation Specialist Boot Camp, Reading (UK), March 2-6

The Oracle BigMachines CPQ Cloud product Boot camp is designed to enable new and existing partners with the product knowledge and training required to provide implementation services with the product knowledge, and strategies to help facilitate successful implementations.

What we cover:

The Oracle BigMachines CPQ cloud Implementation Boot Camp was created to enable partners with the implementation tools and knowledge required to implement and manage the solution (more...)

Oracle Voice: A Technical Innovation to Talk to Your Customers About

One of the charters of the Oracle Applications User Experience team is to explore emerging technology and possible enterprise use cases and quickly turn that into product. Oracle Voice, for sales reps who use the Oracle Sales Cloud, is a great example of that.

In October 2013, the UX team tested a prototype of Oracle Voice on Oracle sales reps at Oracle OpenWorld in San Francisco and gathered feedback to build a solid product. It (more...)

Oracle CX Newsletter for customers – January 2015 issue

The January edition of the Global Oracle CX Customer Newsletter is out! Get your copy