Reminder: join Tomorrow’s Oracle Service Cloud Strategy & Roadmap webinar for EMEA Partners!

Please join Christopher Patterson (from Oracle Product Development) and myself on Wed September 3rd at 4:30pm CET (3:30pm GMT) for a special 60' webinar on Oracle Service Cloud (aka RightNow) strategy and roadmap. Registration here!

ec4u founders take a strategic step by acquiring shares in DemandGen Europe

Resolute development of a unique portfolio in the field of customer excellence

(Karlsruhe/Munich [01/09/2014]): After 18 months of successful, high-growth collaboration, ec4u expert consulting ag (“ec4u”) and DemandGen AG (“DemandGen Europe”) today announced an expansion of their partnership by ec4u founders personally making a strategic investment in DemandGen Europe.

DemandGen Europe will continue to operate independently. ec4u’s board member, Jens Rehwinkel, is expected to join DemandGen Europe’s board to oversee HR and Finance alongside the (more...)

Sell More with Outlook Integrated to Oracle Sales Cloud

Sales representatives are more productive managing their information through a program they already know. Create new records. View contacts, customers, leads and opportunities.

Watch this short video to find out more!

How to supercharge Siebel with Open UI – a Boxfusion Consulting and Oracle event – London, Sept 18th

Are you getting the most out of Siebel? At this event dedicated to Siebel Open UI, you’ll see experts from Oracle and Boxfusion demonstrating how you can take full advantage of Open UI and its latest features to enable multiple device support and promote increased usability and adoption throughout your organisation! No matter where you are on the Open UI pathway, from initial discovery through to (more...)

PaaS for SaaS: a special webinar for Oracle EMEA Applications partners – Replay available

With the recent launch of Oracle Platform as a Service, Oracle now gives customers and Systems Integrator the ability to complement their SaaS solutions with Cloud powered customization platform that include Java as a Service and Database as a Service among others.

Join us to discover the Oracle PaaS for SaaS value as well as the business opportunity for Systems Integrators. In this (more...)

10 PaaS patterns to extend Sales Cloud. A MUST SEE!

Sales Cloud's Extensibility framework is a robust tool that lets you customize a Sales process to your business need. If the desired customization/extension can be achieved using Extensibility framework, it is advised to go that route. However, there may be cases where declarative customization proves suboptimal in sufficiently addressing the business case. In such an instance, it is beneficial to explore options on PaaS.

In this post by Oracle Niranjan Kumbi, you will be able (more...)

The Social Spotlight is Going to Shine on #OOW14

Want to see an example of “busy” and “everywhere”? Then keep an eye on the Oracle Social Cloud team as they head into this year’s Oracle OpenWorld. Famous for their motto of “surely we can tackle even more,” Oracle’s top socializers will be all over Moscone, from the Social Intelligence Center in CX Central to 16+ social track sessions to live demos to comprehensive social coverage.

Oracle Social Cloud will be trumpeting the social (more...)

GM Uses Social to Drive Customer Engagement and Improve CX

Every day more than 500 GM employees engage customers across 400 social media channels. Learn how GM is using Oracle’s Social Intelligence Center to transform itself and its service, marketing, and public relations.

Watch this short yet very interesting YouTube video report about their Social approach and learn how this company promote and protect its brands with the help of Oracle Social solutions.

The power of sales Performance Management in the Cloud

Visit and bookmark the new Oracle Sales Cloud Sales Performance Management dedicated landing page on Oracle.com: oracle.com/spm

It is full of useful information and references around Oracle Sales Performance Management solutions, featuring Fusion Incentive Compensation