Oracle CRM On Demand Release 22 Partner Readiness

Oracle CRM On Demand Release 22 continues to drive home Oracle's commitment to ongoing excellence and innovation, delivering enhanced features and functionality on an agile and fast-paced release track to help accelerate sales and ensure customer productivity and revenue.

This latest Oracle CRM On Demand release continues to extend into (more...)

Oracle Social Relationship Management Demo (video)

Catch a glimpse of Oracle Social Marketing integrated with Oracle Social Engagement & Monitoring in one powerful suite, creating the foundation for the socially enabled enterprise. Check out this short demo (7'09") of the platform: http://bit.ly/107s55v

Invitation to join the conversation on our LinkedIn group -Customer Concepts Exchange

Does better customer experience lead to more sales or more profits? Join the discussion on our LinkedIn group http://linkd.in/13hSJ35

Partner Webcast: Innovations in Applications, April 8th, 2013, 04:00 to 05:00 pm CET

Innovations in Applications will present Oracle Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire Partner's personnel to conduct successful sales, after sales and delivery at their Customer. Moreover, we aim to inspire you to conduct further Product Training and Certifications. And (more...)

CRMantra offers certified CPQ solutions for Fusion CRM

CPQ (Configure, Price, Quote) for Fusion CRM – From CRMantra.

CRMantra, a long established Oracle SI, now has their CPQ solution certified for Fusion CRM through the ISV program.

Covering a wide range of Quoting requirements, (Configurable products, Complex Pricing, Proposals, Catalogs), CRMantra have taken their world class CPQ solution (more...)

Garmin Deutschland succesfully deployed Oracle RightNow to boost productivity!

Garmin Deutschland Resolves 40% of Customer Inquiries Online, Boosting Productivity and Effectiveness of Customer Service Representatives

With more than 100 million navigation devices sold, Garmin is the world’s leading manufacturer of mobile navigation systems. It sold more than 16 million devices in 2011, alone, and demand remains high. Its global (more...)

Oracle RightNow Bootcamp for EMEA Partners – Paris April 15-26

The Oracle RightNow Implementation Camp was created to enable partners with the implementation tools and methodologies required to implement solutions to their clients with an advanced level of understanding of the technology, its features and its market preparedness. The course will cover a wide range of topics to give each (more...)

Oracle RightNow CX Cloud Service 2012 Essentials Exam (1Z0-465) Now in Production

The Oracle PartnerNetwork Specialized program is releasing new certifications on our latest products, and partners are invited to be the first candidates to get certified. Oracle's Certified Exams go through a rigorous review process called a "beta period". Here are a few advantages of taking a Beta Exam:

Oracle CX solutions for the Retail industry – 2 videos to watch on YouTube

Watch these video's about Oracle CX offering for the Retail industries. They are extracted from a Retail Industry conference that took place last week in Dusseldorf (D) and greatly summarize the Oracle stunning offerings related to Customer Experience solutions

Summary (2mins 53secs): http://youtu.be/Gs_hSwpm6VQ

Keynote (22mins 19secs): http://youtu.be/puAbnmLamzo

Discover Oracle RightNow – Wednesday March 20th at 2pm (GMT)

Join us for a webcast on Wednesday 20 of March 2013 at 2pm (GMT) and discover the Oracle RightNow Solution.

This presentation will show you different aspects and benefits of Oracle RightNow, the Oracle Cloud Service Solution.

Webex link: Click here to join the webcast. Conference ID: 593 273 515

Phone (more...)

Oracle Commerce Product Update Webcast for Partners, March 28 @17:15am-18:30pm EST

Oracle Commerce provides market-leading e-commerce software and services that power the world’s best brands and companies—whether they’re large enterprises or mid-sized companies. Oracle Commerce supports business-to-consumer (B2C), business-to-business (B2B), and business-to-business-to-consumer (B2B2C) selling model. Our customers drive sales by delivering a personalized and consistent customer experience that unifies and optimizes (more...)

Oracle OpenWorld 2013: Call for Proposal is Open!

Do you have something interesting to present to the world’s largest gathering of Oracle technologists and business leaders?

We want to hear from you, and so do the attendees at this year’s Oracle OpenWorld, JavaOne, and MySQL Connect conferences.

Submit your proposal for a chance to share your expertise at (more...)

Oracle Commerce Partner and Customer Conference – April 14 – 17, 2013 – Turcifal, Portugal

We are pleased to announce the Oracle Commerce Partner-Customer Conference is confirmed for Sunday 14th April to Wednesday 17th April at the magnificent Campo Real Resort, located in Turcifal, Portugal. Set in the heart of the Lisbon countryside and surrounded by vineyards, this unique property is less than 40km away from Lisbon and a scenic 45min minute drive from the Lisbon International Airport.

This event is a great opportunity for you to learn about technical updates to Oracle Commerce. In addition, you will have the ability to network with fellow European eCommerce customers and partners, as well as (more...)

Oracle Commerce Partner and Customer Conference – April 14 – 17, 2013 – Turcifal, Portugal

We are pleased to announce the Oracle Commerce Partner-Customer Conference is confirmed for Sunday 14th April to Wednesday 17th April at the magnificent Campo Real Resort, located in Turcifal, Portugal. Set in the heart of the Lisbon countryside and surrounded by vineyards, this unique property is less than 40km away from Lisbon and a scenic 45min minute drive from the Lisbon International Airport.

This event is a great opportunity for you to learn about technical updates to Oracle Commerce. In addition, you will have the ability to network with fellow European eCommerce customers and partners, as well as (more...)

University of Oxford Reduces E-mail Queries 22%, Trims 13 Weeks from Inquiry Handling with Oracle Service Cloud

Oracle Service Cloud (RightNow) transformed the university’s online service across departments, including Graduate Admissions, Undergraduate Admissions, Student Information, and Public Affairs. The intuitive knowledge repository ensures that prospective and enrolled students can find answers to their questions online without needing to contact the university directly.

Oracle RightNow Cloud Service helps track and manage e-mail queries. With each prospective student generating up to six e-mails during the application process, the university’s admissions services receive tens of thousands of e-mails annually. It relies on the Oracle RightNow solution to efficiently manage all e-mails and integrate interactions captured at multiple points.

“We wanted (more...)

CRMantra CPQ On Demand is now a certified Oracle Sales Cloud (Fusion CRM) add-on

CRMantra CPQ On Demand™ is now certified for Oracle Sales Cloud. CRMantra CPQ On Demand delivers Configuration, Pricing, and Quoting within your Oracle Sales Cloud (Fusion CRM) via the SaaS cloud. A rich user interface guides sales reps to select and compare products, build a valid solution, and price profitably. Automatically generated documents ensure clear, accurate quotations are delivered to customers so deals drive quickly toward close.

See this YouTube video to see CRMantra CPQ in action and contact david.moorman@crmantra.com for more information

Updated Oracle Sales Cloud (Fusion CRM) Sales & Presales Guided Learning Paths

The Oracle Sales Cloud (Fusion CRM) Sales & Pre-Sales Guided Learning Paths (GLPs) and Assessments have been completly refreshed with the last releases updates and are ready for partners to continue their progress towards Specialization.

You can find links to the GLPs through the Fusion Learning Center: http://www.oracle.com/partners/secure/campaign/fusion-learning-center-177075.html

Oracle Provides Industry’s First One-stop Platform for Monitoring and Managing Improved Social Interactions and Experiences

Oracle Social Relationship Management Delivers Unified, Complete Platform for the Enterprise via Oracle Cloud

Oracle has established an aggressive integration strategy with the goal of unification across its Oracle Social Relationship Management Suite and with key Oracle enterprise applications. Oracle Social Relationship Management is the latest evolution in Oracle’s strategy of socially enabling the enterprise.

News Facts

  • The industry’s first unified, end-to-end social management solution for the enterprise was unveiled today at South by Southwest by Oracle. Called Oracle Social Relationship Management (SRM), the new product is part of the Oracle Social Relationship Management Suite.
  • Oracle SRM unifies—Social Marketing and (more...)

Oracle Endeca Commerce Implementation Bootcamps – Barcelona (Spain)

OPN invites you to join us for two upcoming implementation bootcamps for Oracle Endeca Commerce in Barcelona, Spain

3-Day Delivery Management Implementation Bootcamp - March 25-27, 2013 - $ 1100 USD

  • Target Audience: Functional Consultants, Business Analysts, Project Managers, Architects, Sales/Systems Engineers (PreSales)
  • Course Prerequisites: PREREQUISITES: None

4-Day Technical (Developer) Implementation Bootcamp - April 2-5, 2013 - $ 1250 USD 

  • Target Audience: Developers, Technical Architects
  • Course Prerequisites1-2 years of Java/J2EE Project Experience, Application Development Experience with one or more programming languages

For more information or for getting the complete agenda, please contact richard.lefebvre@oracle.com or (more...)

New Oracle CRM partner in EMEA: BeEnlight (Italy)

Welcome to BeEnlight, a new CRM services company located in Italy (Milan) which is purely dedicated to Cloud Service with the focus on Contact Center as a Service, CRM as a Service, Integration as a Service and Cloud Service Brokerage.  

BeEnlight's mission is to provide the market with “CRM & Contact center” unifying strategy solutions, based on best-in-class Oracle applications such as Oracle CRM OnDemand, Oracle Siebel CRM, Oracle Fusion CRM and Oracle RightNow, supported by their integration processes, value-add configuration, implementation and deployment of applications software. BeEnlight is as a part of companies organization with more than 210 employees (more...)