How British Airways failed to use the information they have

Having worked with companies a lot in the past few years on how to create a better customer experience and in-particular through MDM to help effectively identify the customer I know just what is possible even in very challenging environments.  The Airline industry is not one of those areas but today with British Airways I received another example of how a company might have all the information

NoSQL? No Thanks

There continues to be a disproportionate amount of hype around 'NoSQL' data stores.  By disproportionate I mean 'completely and utterly out of scale with the actual problems of the vast majority of companies'.  I wrote before about 'how NoSQL became more SQL'.  The point I made there is now more apparent the more I work with companies on Big Data challenges. There are three worlds of data

Java and Analytics the next frontier

I've been pretty verbal about Java going down the wrong path and my view that what Java should do is start having a 'core' which is just the real basics of the VM and the language and then a few profiles which specify what needs to be loaded, with the rest coming in on-demand based on the requirements of a given project.  The old 'it needs to have everything so the browser/desktop/etc' is just

There is no Big Data without Fast Data

Which came first Big Data or Fast Data?  If you go from a hype perspective you'd be thinking Hadoop and Big Data are the first with in-memory and fast coming after it.  The reality though is the other way around and comes from a simple question: Where do you think all that Big Data came from? When you look around at the massive Big Data sources out there, Facebook, Twitter, sensor data,

EDW in the Library with Single Canonical Form – get a clue about killing the business

The game Cluedo (or just plain Clue in North America) is about discovering which person committed the murder, in what room using what.  What is amazing is that in IT we have the easiest game of Cluedo going and yet over and over again we murder the poor unfortunate business in the same way, then stand back and gasp 'I didn't know that would kill them'. I talk about the EDW, the IT departments