If there’s anyone out there still hoping to close a deal or impress customers with a message about how “mobile is a game changer”, then the words of Chief Justice John Roberts of the Supreme Court of the United States (SCOTUS) might clarify just how outdated such positioning is:
Cellphones “are now such a pervasive and insistent part of daily life that the proverbial visitor from Mars might conclude they were an important feature of (more...)
Storytelling and being able to empathize with users is a critical part of user experience. So how should we gauge and communicate just how easy it is to use modern enterprise apps?
Consider this for an idea: If you can use a bank ATM or an inflight entertainment system on an plane then you be well qualified to pick up a tablet and start using the application on it immediately too. That’s the level of (more...)
I had great fun—and learned a lot in the process—by taking part in an internal Oracle hackathon using Estimote beacons. I joined a team developing a find food fast app using sensors, cleverly named iBacon (iBeacon, iBacon, geddit?).
iBacon didn’t win.
But what we achieved in those three days of the hackathon really knocked me out. It taught me a lot about teamwork and flexible working, and gave me a real-world insight into how (more...)
I always remember Jeremy Ashley (@jrwashley), über-UX story teller and master setter of expectations—and VP of the Oracle Applications User Experience team—explaining to me early on that a good way of grasping what user experience was about was to recall those feelings experience of opening an Apple product’s box and peeking inside.
Jeremy pulled an awesome emotional trigger for me with that example. I immediately empathized. Of course, it helped that the (more...)
Oracle EchoUser Design Jam in San Francisco
I do like the FitBit Flex user experience.
One of the infuriating issues about current wearables is when the device fails, you lose connectivity, and the power dies. And you don’t realize it until it’s too late. Your valuable data is gone.
Visibility into system status is an OG usability heuristic, yet not everyone’s got the message. Communicating information to users on what’s going to happen with the system so they can react in (more...)
Just back from getting the UX message out at the iLOUG Business Day 2014 in Israel where I demoed the Oracle Voice mobile app live, spoke about voice technology’s emergence in work, and explained voice UX design principles.
I always use local examples in my outreach, where I can. It’s all empathy and context, baby! Such examples were easy to find this time, as Israel has plenty of great tech innovation to inspire the (more...)
Some thoughts on where we are with mobile devices and have they paved the way for wearable tech adoption in the enterprise…
Mobile State of Play
We’re past the idea of “mobile devices” being “game changers”. Everything is “mobile” now. Devices, just like tech artifacts and code, need to fade into the background and be hidden to users. That’s what an awesome user experience (UX) is about. So, let’s talk about “mobility” instead – that (more...)