Quality brings benefits to the Company and to the Customers
This is not me saying that... There are tons of case studies and reports, for instance have a look at this article.
External Audit in Italy: Country-wide certification maintained
After an intensive week full of interviews in our 4 sites (Rome, Milan, Padua and Turin), Oracle Italy has confirmed and maintained its ISO-9001 certification.
It can be seen as "obvious" but that's not the case, because if a serious non-compliance is found the certificate can be suspended and cannot be used in any formal communication to Customers and (negative impact on business) can't be handed over to Customers asking for it in a bid or public tender.
So, well done to all the team in Italy! For CSS/ESS we had the following people involved in the interviews in Milan (more...)

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