Customer Service Thinking

My definition of good customer service is pretty simple:  deliver what you promise.  Period.  You can over-deliver and still make me happy.  But other than that, it's pretty simple.  Tell me what you promise you'll do.  If I sign up for the service, then delivery that service:  on-time, at the price you promised, and make it as easy for me as you promised.  That's it.

Earlier this week, I encountered back-to-back customer service failures with (more...)

PeopleSoft Administrator Podcast

I recently recorded an interview with Dan Iverson and Kyle Benson for the PeopleSoft Administrator Podcast. It is going to be spread over three episode. There is lots of other good stuff on the website and other episodes that are well worth listening to.

Tools vs Products

I have a garage full of neat tools.  Drill press, miter saw, band saw, table saw, power sander, Dremel, several Milwaukee power drills and portable hand saws, gauges, clamps, vise grips...yeah, the works. But I've learned something over the years; other than other people with a shared interest in nifty tools, nobody cares about the tools I have.  What they care about is the speed, quality and cost involved in making things with those (more...)

Oracle AppsUnlimited – Building your Own Machine on IaaS with EBS

Oracle Public Cloud gives multiple options to create a base image. There are options available from the market place which I will cover later. Here I will cover building your own machine image on IaaS with your own EBS Installation. If you are a customer running 12.1.3 this should interest you. This procedure can be used to build multiple development single node EBS images of your choice.

I will make the document generic (more...)

Oracle AppsUnlimited – Building your Own Machine on IaaS

To enable Oracle EBS on cloud and to install a fresh EBS Instance of your own choice then you will have to create a image. This image can be build using Oracle Linux (x86, 64-bit) releases 6.4 and 6.6 with kernel 2.6.36 or later.

High Level Steps

  • Source the ISO from E-Delivery
  • Using Oracle Virtual Box create the VM
  • Install Oracle Linux in the VM
  • Add/Enable Sudo to OPC user and (more...)

Oracle AppsUnlimited – Oracle E-Business Suite Meets Oracle Cloud




Oracle Cloud Infrastructure as a Service (IaaS) is now powered to run Oracle E-Business Suite. Does that interest you ? I am exited to be part of the apps unlimited team and let me share what I have explored. 

Apps Unlimited offers two ways  of running EBS , start fresh or migrate. Depending on customer choice and business requirement either of the options can be chosen. Some of benefits of running EBS on Cloud are quick (more...)

Presenting in Collaborate 2016

I am presenting in OAUG Collaborate 2016 about our experiences with running E-Business Suite on Engineered Systems - Exadata, Exalogic, ZFS and PCA.  Session Details:

https://collaborate.zerista.com/event/member/223628

Please attend, if you are coming to OAUG Collaborate.

PeopleSoft on the Oracle Cloud – what does it mean?

There have been a few announcements over the last couple of weeks about the Oracle Public Cloud. But what does it actually mean for the PeopleSoft community?

What is Oracle Public Cloud?PeopleSoft in the Oracle Cloud

The Oracle Public Cloud is Oracle’s competitor to the Infrastructure as a Service (IaaS) providers that have swiftly risen to create a whole industry that didn’t exist 10 years ago. Because they’re the market leader (by far) everyone automatically thinks of Amazon, however (more...)

I’m Sasank Vemana and this is how I work

The next profile in our ‘How I Work‘ series is Sasank Vemana. Sasank burst onto the PeopleSoft blogging scene in 2014 with his Sasank’s PeopleSoft Log site, and has been adding entries at a ferocious pace since. He is probably best known for his series of posts on altering the PeopleSoft branding to make it match a corporate palette, as well as configuration and code changes related to UI/UX.

I met Sasank at (more...)

Using Generic Templates to Send Emails

Weblogic and Oracle HTTP Server install with /tmp

Lately I have had to install Weblogic 12.1 and OHS 12.1 on a Linux server in silent mode.
Somehow, there was very small space left on the default temporary filesystem /tmp.
I was having to find a way to install within the non-default /tmp.

Not so simple to find the option in the command line, that's why this article as a note for myself, maybe it also can help others.

Weblogic 12.1. (more...)

nVision Performance Tuning: General Principles

Over the years I have dealt with performance problems with nVision reporting on General Ledger on various Financials systems in various kinds of businesses.  Different businesses use nVision very differently, and have different challenges, but I have produced an approach that mostly works well at most customers.  I have collected that advice in to a document that I have recently published on my website (http://www.go-faster.co.uk/docs.htm#nVision Tuning.Generic.pdf (more...)

Alliance 2016

HEUG Alliance is next week. I hope you are registered. I know this will be a fun and informative conference (as always). I am scheduled for two sessions at Alliance:

  • PeopleSoft Developer: Tips and Techniques on Monday at 3:30 PM in room 6B/C and
  • PeopleSoft Meet the Experts on Tuesday at 10:15 AM in room 307/308 table 2.

When I'm not in sessions, you will find me in the demo grounds. Stop by and say "Hello!"

Knowing Your Cloud From Your SaaS

I have recently spent far too much time in far too many conversations in which the terms "cloud" and "SaaS" are used interchangeably.  Let's be clear:  the two terms are not interchangeable as they describe very different concepts.

Cloud.  There are many definitions out there.  Marketers and sales people.  Engineers.  Industry analysts. The National Institute of Standard and Technology.  Frankly, most of those definitions are either wrong, or they're technically accurate while thoroughly useless. (more...)

What Is This COE Thing?

Since joining Oracle, I've heard this same question repeatedly:  "This Oracle HCM Cloud Center Of Excellence team you've joined...what do they do?"  So I thought I'd attempt to answer that question here in the hopes that people may get some benefit from it.

Be aware that you can search the web and find many definitions regarding a Center of Excellence is and what it does.  Forget that stuff, most of it does not (more...)

Oracle Application Builder Cloud Service(ABCS)

Oracle Application Builder Cloud Service(ABCS) is generally available now.

ABCS is an all-in-one box: software development and database in one service.
Oracle ABCS provides a platform to not only create mobile and web applications in the cloud, but also deploy and host them in a cloud environment.

Development happens in a web browser on a intuitive way by drag&drop objects in a visual environment.

Have a BI Publisher Story to Tell?

The BI Publisher SIG is gearing up for Collaborate 2016 in April and is looking for volunteers to share their experiences, tricks, tips, challenges, etc… with fellow users during our meeting in Las Vegas on Monday April 11th.  Do you have a story to tell?  Want to showcase a challenge?  Want to brag about an accomplishment?   We would love to have YOU, the actual user spend 10-15 minutes sharing your experiences/stories with (more...)

Implementing Index Compression (and other Physical Storage Options) via Application Designer

There are some performance improvements that require physical storage options to be set on tables or indexes.
One particular technique that I will take as an example for this article is index compression.  A good example in PeopleSoft is the tree node table, PSTREENODE.  It drives many security and hierarchical queries.  It is not updated very frequently, only as new trees are brought on.  Many of the indexes are good candidates for compression.  Oracle can (more...)

R12.2

A long time I was not really active on eBS, a long time I was not blogging anymore. I just want to document my R12.2 adventures. One was that the fast formula text is now stored in a clob column, gone is the long column. Finally. Our Documentool for Payroll supports this little change already for a while. Value set security. I was not able anymore to enter values for a value set. Reading

Default parameter values in package subprograms

For a procedure (or function) in a package, you can assign default values only in the package specifications without assigning them in the package body:


SQL> CREATE OR REPLACE PACKAGE test_default_pkg AS
PROCEDURE set_global (p_num IN NUMBER DEFAULT 1);
END;
/

Package TEST_DEFAULT_PKG compiled

SQL> SHOW ERRORS;
No errors.
SQL> CREATE OR REPLACE PACKAGE BODY test_default_pkg AS
PROCEDURE set_global (p_num IN NUMBER) AS
BEGIN
NULL;
END;
END;
/

Package body TEST_DEFAULT_PKG compiled

SQL> SHOW ERRORS;
 (more...)