Finally, a Good Starting Point for Why Software is Hard

After a hectic month or so, I’m finally getting around to reading.
I’ve been meaning to share this thoughtful piece from Scott Porad, CTO of Cheezburger (squee!), that does an excellent job encapsulating some reasons why software is so difficult.
H…

Next Tour Stop: An Apps UX Design Jam

My US tour continues next week with a stop in the Bay Area to attend a design jam hosted by our Applications User Experience team.
The topic is gamification.
Insert cringe here. While I loathe the term, the results that game mechanics can produce when …

The US Tour Continues

The AppsLab US tour will be making another stop in Seattle this week, as I’m heading to the ICMI-ACCE conference to work the exhibit hall floor.
For the uninitiated, like me, ICMI stands for International Customer Management Institute, and ACCE, thei…