costs of technology assets can become significant and the need to
centralize, monitor and control the contribution of each technology
asset becomes a paramount responsibility for many organizations. Through
the implementation of various mechanisms, it is possible to obtain a
holistic vision and develop synergies between different assets,
of contact centers expect to maintain or grow in size in the next 12-24 months."
This is one of the findings of Deloitte's 2013 Global Contact Center Survey in which there are plenty of great business opportunities for all (more...)
We are glad to announce that the following Fusion Middleware (FMW) Proactive patches were released on October 15, 2013.
Bundle Patches :
patches are collections of controlled, well tested critical bug fixes
for a specific product which may include security contents and
occasionally minor enhancements. These are cumulative in (more...)
Do you want to learn more about the hot topics in SOA? Make sure you access:
SOA & BPM Partner Community
regular information on Oracle SOA Suite become a member in the (more...)
This book address all latest features included in PS6.
- BPM Composer
- Case Management
- Guided Business Process Management
- Web Forms
- Process Analytics
Looking for additional BPM books or SOA books or you have published a book, please feel free to add it to our publications wiki!
SOA & BPM (more...)
SOA Suite 11g forms the heart of many organisations’ Service Oriented
Architecture. Yet for such a core component, simple information on how
to tune and configure SOA Suite and its infrastructure is hard to find.
Because Oracle SOA Suite 11g builds on top of a variety of
infrastructure components, (more...)
Oracle Open World 2013 session presentations are available
then Sessions ► Content Calatog ► Presentation Download
WebLogic Partner Community
For regular information become a member in the WebLogic Partner Community please visit: (more...)
We are very interested to run joint marketing events jointly with you are partners! At our SOA Community Workspace (SOA Community membership required) you can find a new marketing kit: Integration Success Workshop.
This event is designed with an aim at increasing IT/developer
confidence in order to increase (more...)
For the Autumn we are running a series of webinars across WE. Please invite
your targets to watch them on demand.
Anytime, Anywhere' WebTV
This latest WebTV is ready to watch and you can invite you prospects to watch
The Road to Revenue Tour provides marketers with the latest tips, topics and
chances to learn and network with others to help them succeed. This free,
half-day event is a forum for all marketers to learn the latest ideas and
practices that (more...)
Knowledge-driven processes are typically unpredictable in their
execution. Experts working on them decide what’s the next best action to
take. This is in contrast to traditional BPM, in which all possible
paths of a process are predetermined and modeled into the process. Case
management is a way to control and (more...)
Do you want to learn more about innovative features WebLogic and ADF & ADF mobile?
- Do you want to get answers how to build modern & mobile applications?
I would like to invite you to join our 2 days hands-on trainings on WebLogic and ADF across the Europe.
requirements are usually relatively easy to manage when using local
restrictions in conventional closed systems. They become more complex in
the distributed system landscape of an SOA. Not limited to only an
application or an application domain anymore, security must work across a
range of applications and business (more...)
WebLogic 12c (12.1.2) has support for WebSockets. ADF 12c runs on
WebLogic 12c. Therefore, we should be able to leverage that WebSockets
support in an ADF application. And indeed we can, as this article
describes. It will explain the creation of a simple application - the
SlidePresenter - (more...)
Are you ready for Oracle OpenWorld 2013? Did you plan your agenda? Some tips to plan your trip:
Over the last couple of projects, I have been trying to establish a
set of methodologies around initiation, development, deployment and
management of business processes using Oracle BPM Suite 11g. In a series
of posts, I will be taking about a lot of problem areas that can be
effectively tackled (more...)
Many companies recognize the importance of customer experience and emphasize a few select “customer touchpoints.”
Join HBR for a free webinar on September 17th as co-authors, Alex Rawson, Ewan Duncan, and Conor Jones, share insights about the importance of managing the entire customer experience. See program and register here