For many JDeveloper/ADF Service Requests(SR) Support needs to know something about your JDeveloper/ADF configuration and setup. A SR that needs a one-off patch will need the patch history to allow the Engineer to make sure the new patch will work with the existing patches. If the application is getting an (more...)
Ever wondered why you were asked for the RDA?
When you open an SR with support you may be asked to upload the RDA. We realize that this might take you some time, however the RDA contains a lot of diagnostic information about your environment which may help us resolve the (more...)
conditions, and expected results developed for a particular objective, such as to exercise a particular program path or to verify compliance with a specific requirement.
Why a Test Case?
A test case (more...)
JDBC User Survey - Your Take on Oracle JDBC Drivers
The survey is aimed at anyone using JDBC, whether for (more...)
Sometimes I like to drive around aimlessly, exploring, looking for wildlife, mountain peaks, rivers. I take the Jeep top down, feel the summer wind and get some vitamin D into my system. And just drive.
We live at the foot of the Rocky Mountains, and there are dirt roads aplenty, (more...)
Oracle Fusion Middleware 12c (188.8.131.52.0) has been released. Media is being made
available for download on the Oracle Technology Network (OTN), and the Oracle Software
Delivery Cloud (OSDC). This includes the following products:
Oracle WebLogic Server 12c (184.108.40.206.0)
Information Centers (IC) are special KM documents within My Oracle Support (MOS), they provide an easier way to traverse the vast and often complex library of content on a particular topic. Parts of the new Information Center are generated "dynamically" based on rule-based inclusion of KM documents, patches, bugs, community (more...)
Information Centers (IC) are special KM documents within My Oracle Support (MOS).
They act as entry points to provide more information about product specific information.
All their content is updated regularly.
Currently there are following Information Centers available in the Data Integration area:
The Oracle Enterprise Data Quality family of products helps you to achieve maximum value from their business applications by delivering fit-for-purpose data.
OEDQ is a state-of-the-art collaborative data quality profiling, analysis, parsing, standardization, matching and merging product, designed to help you understand, improve, protect and govern the quality of the (more...)
Do You Use Oracle E-Business Suite Products Involved in Accounting Period Closes?
We understand that closing the periods in your system at the end of an accounting period enables your company to make the right business decisions. We also know this requires prior preparation, good procedures, and quality (more...)
Did you know that you can provide feedback on Knowledge Management (KM) articles?
It's nice to read a technical article that is well-written, the grammar and spelling are correct, the information is up to date, concise, to the point, easy to understand and it flows from one paragraph to another. (more...)
Courtesy of Ken Walker.
I’m a “bottom line” kind of guy. My friends and co-workers will tell you that I’m a “Direct Communicator” when it comes to work or my social life. For example, if I were to come up with a fantastic new recipe for a low-fat (more...)
Have you been dreaming about a day when there would be one for OAM 11g?
In that case, you will be jumping with joy!
The ICs receive HUGE numbers of hits. (more...)
Hardware Support Best Practices
Part 1, discussed how to install the Service Tools Bundle, setup up Oracle Explorer and Enable Automatic Service Request.
Part 2, below, addresses how to improve the speed of Hardware Service Request resolution and how to be more proactive by addressing known (more...)
Yes, if you are using any software, there is a chance that sooner or later you will have some problems or questions. Actually, one report mentions that there is no software in the world which does not have a bug or a problem. This almost makes one say that (more...)
Why Use MOSC?
Can you use My Oracle Support Community to receive support from Oracle?
Yes. In addition to using the robust knowledge base, service request (SR), and configuration management functions, My Oracle Support Community is designed to share knowledge, ideas, and expertise with your industry peers. The community enables (more...)
I’ve been doing a lot of work with the Remote Diagnostic Agent (RDA) lately testing the new up and coming RDA 8.0 engine with IdM RDA modules, and I thought it would be useful to highlight an important aspect of this much used diagnostic config and log snapshot tool.
Ever wondered why you were asked for the RDA?
When you open an SR with support you may be asked to upload the RDA. We realise that this my take you some time, however the RDA contains a lot of diagnostic information about your environment which may help us resolve the (more...)