Why Digital UX matters in business.
By now, I have played Pokemon GO for 2 weeks and have reached the coveted level 22. Pokemon GO (POGO) is a massively popular mobile game that has been a viral hit. It became the most popular paid (more...)
User Experience matters in business. Ever experienced frustration using an ATM or in-flight entertainment system? Think about how you felt and what it meant for that business. This short presentation explains why UX matters… it’s you and your business that wins …
I’m still loving my Vector Watch and use it daily, worldwide. The smartwatch continues to attract attention with a great wow factor that impacts those around me as I travel about. The watch is definitely a good fit for my global work/life style, packing an awesome combination of stylish looks, activity tracking capability, long battery life, robustness and a well designed app that adds up to a neat smartwatch user experience that takes a lot (more...)
We know that user experience (UX) is increasingly an emotional concept and we need to design accordingly.
UX is about how people feel about using applications. User experience design also enables us to express emotion too: Just look at the growth in popularity of emoji for example.
This was my second day:
Michael Tamm (optivo GmbH): Feature Toggles on Steroids
Very good summary off all topic’s covering feature toggles. Wish I had this summary 2 years before, were we have evaluated this. Unfortunately furthermore no solutions for declarative frameworks like Oracle ADF with it’s wizards and xml configurations, which later generated code. Ironic answer to my question: “Don’t use frameworks – use Java”
Alexander Casall (Saxonia Systems AG): User Experience for techies
Just returned from Berlin, where, amongst other things, I visited restaurant called Dunkel.
Dunkel Unsicht Restaurant is where you are seated, served, and eat in total darkness (Dunkel means dark in German).
To begin with, you order from a set menu, in the light. Then, your assigned server appears, asks you to put your hands on their shoulders and to follow you downstairs into the darkness of the restaurant itself.
Into total blackness. (more...)
More about the Oracle Apps UX Innovation Events IoT Hackathon on the Usable Apps Blog.
I was just in Stockholm visiting a customer, and I noticed a new feature in my Volvo rental car: You could set the cruise control to a speed limit.
(apologies for the blurry picture, it was taken by my Narrative shirt pocket camera)
You drive the car as you would normally do, but when you approach the set speed, the car does not go any faster when you press the accelerator further. Unless you kick (more...)
There are a lot of security admins out there that are going to hate me for this post. There are a lot of system administrators, developers, and users, however, that will LOVE me for this post. The code I'm about to share with you will keep the logged in PeopleSoft user's session active as long as the user has a browser window open that points to a PeopleSoft instance. Why would you do this? I (more...)
Good usability is often seen as optional – something we can include in a system if we have the time and the resources for it. But sometimes, bad usability can cause economic damage. A couple of years ago, here in Denmark, a large, well-respected organization had to write manual checks for months to avoid having their phones cut off. The reason: Their new ERP system was so hard to use that invoices were not getting (more...)
Having working with Oracle Fusion Applications, I know what a modern, cutting-edge user experience for enterprise software looks like. Something like this:
But maybe they’re upping their game – according to job hunting site Glassdoor.com, SAP is looking for 58 User Experience engineers. A bit late to the game, given than Oracle is already shipping stuff like the (more...)
Safe driving has two components: Safe cars and safe drivers.
A Volvo car is built like a tank and is equipped with all kinds of safety features – it’s a very safe car. Unfortunately, Volvo has unthinkingly undone all the advances they have made on the car side of the equation by making the driver much more likely to cause an accident. How did they do that? With touchscreens, of course.
A driver in a (more...)
This is the dashboard of a Tesla S:
With a large touchscreen and very few physical buttons. A lot of design time went into building this. Very cool-looking.
This is the steering wheel of a Formula One racecar (which is incidentially the whole user interface of the car):
A small screen and a lot of physical buttons. A lot of usability engineering went into building this. Very useful.
If you are going to be handling (more...)
The company Nest, recently acquired by Google for the usual billions, makes smart thermostats and smoke detectors. Unfortunately, they did not think through the user experience of their Nest smoke and CO detector.
In principle, it’s great that you can turn off your smoke detector by waving your hand at it – like in “oh, cut it out, I just overcooked my microwave popcorn a bit.”
Less great is that if people experience an (more...)
The business wants IT to deliver a good user experience at low cost. Many people in IT considers these two goals to be conflicting, but they are not. The secret to good user experience at low cost is to use existing best practice, codified in User Experience Design Patterns.
So where do you get these magic, cost-saving design patterns? A good starting point is the very comprehensive library of UX design patterns that Oracle is (more...)
I’m off to the Netherlands for the first and finest Oracle User Experience Event in Europe, arranged by Oracle Platinum Partner AMIS Services BV at their offices in Nieuwegein.
AMIS and Oracle are pulling out all the stops – Oracle is flying in their top UX talent to speak, AMIS has lined up some of their experienced consultants, and they’ve even invited a few outside experts (like me).
I’ll be co-presenting with Killian Evers (more...)
Together with other leading experts on User Experience from Oracle like Vice President Jeremy Ashley, Managing Partner Lonneke Dikmans from Vennster and CTO Lucas Jellema from AMIS, I’ll be speaking at the OAUX Expo in the Netherlands on March 18th.
I’m speaking on two topics:
- How to tailor an application to your user’s needs without coding
- How to implement a good User Experience in Oracle ADF for the cases where you do need to write (more...)
I just had dinner with a very successful consulting colleague, and he told me he was returning his new BMW because he hated the software. Instead, was getting a Porsche that has physical buttons for the controls instead the touchscreen in the BMW.
He was happy with everything else about the car, but a poorly designed interface killed the deal. Just because you can add fancy features like a touchscreen doesn’t always mean you should. (more...)