My first Fitbit Surge died. I bought the device in March 2015 and used it everywhere. I documented my user experience of the Fitbit Surge from Helsinki to Beijing and wore it the whole time, including during several marathons in the U.S. and Europe.
I loved using the thing and the experience of analyzing and comparing recorded activity data with other Fitbit users was great, and still is.
You log in to your favorite web app and it takes a little while to get your login validated, or your password consumed, depending on your take on things,
You log in to your favorite APEX application, and after every 3rd shot, it takes a bit longer to retry
You are sure what you are doing and you are surely not drunk, but just mistyped the ****-password.
Just back from completing my 3rd Florence Marathon (Firenze Marathon or Maratona di Firenze if you prefer). A great run around a fantastic city. I really enjoyed it and my finish time wasn’t too bad for my little legs.
While in Florence I noticed some great, localized Asics billboards for the event and they reminded me of how personal technology drives the adoption of what might seem to be “curious rituals” of behaviour, be it (more...)
An engaging, interactive set of sessions that brings you the latest in user experience trends, emerging technology insights, startup innovation, and cloud computing hotness from Bucharest and Silicon Valley.
User Experience matters in business. Ever experienced frustration using an ATM or in-flight entertainment system? Think about how you felt and what it meant for that business. This short presentation explains why UX matters… it’s you and your business that wins …
I’m still loving my Vector Watchand use it daily, worldwide. The smartwatch continues to attract attention with a great wow factor that impacts those around me as I travel about. The watch is definitely a good fit for my global work/life style, packing an awesome combination of stylish looks, activity tracking capability, long battery life, robustness and a well designed app that adds up to a neat smartwatch user experience that takes a lot (more...)
Good usability is often seen as optional – something we can include in a system if we have the time and the resources for it. But sometimes, bad usability can cause economic damage. A couple of years ago, here in Denmark, a large, well-respected organization had to write manual checks for months to avoid having their phones cut off. The reason: Their new ERP system was so hard to use that invoices were not getting (more...)
Safe driving has two components: Safe cars and safe drivers.
A Volvo car is built like a tank and is equipped with all kinds of safety features – it’s a very safe car. Unfortunately, Volvo has unthinkingly undone all the advances they have made on the car side of the equation by making the driver much more likely to cause an accident. How did they do that? With touchscreens, of course.
The company Nest, recently acquired by Google for the usual billions, makes smart thermostats and smoke detectors. Unfortunately, they did not think through the user experience of their Nest smoke and CO detector.
In principle, it’s great that you can turn off your smoke detector by waving your hand at it – like in “oh, cut it out, I just overcooked my microwave popcorn a bit.”
Less great is that if people experience an (more...)
The business wants IT to deliver a good user experience at low cost. Many people in IT considers these two goals to be conflicting, but they are not. The secret to good user experience at low cost is to use existing best practice, codified in User Experience Design Patterns. So where do you get these magic, cost-saving design patterns? A good starting point is the very comprehensive library of UX design patterns that Oracle is (more...)
AMIS and Oracle are pulling out all the stops – Oracle is flying in their top UX talent to speak, AMIS has lined up some of their experienced consultants, and they’ve even invited a few outside experts (like me).
I’ll be co-presenting with Killian Evers (more...)
Together with other leading experts on User Experience from Oracle like Vice President Jeremy Ashley, Managing Partner Lonneke Dikmans from Vennster and CTO Lucas Jellema from AMIS, I’ll be speaking at the OAUX Expo in the Netherlands on March 18th.
I’m speaking on two topics:
How to tailor an application to your user’s needs without coding
How to implement a good User Experience in Oracle ADF for the cases where you do need to write (more...)
I just had dinner with a very successful consulting colleague, and he told me he was returning his new BMW because he hated the software. Instead, was getting a Porsche that has physical buttons for the controls instead the touchscreen in the BMW.
He was happy with everything else about the car, but a poorly designed interface killed the deal. Just because you can add fancy features like a touchscreen doesn’t always mean you should. (more...)
Here is a way you might build a IT system: The users tell you what they want, and you build what they asked for. Sometimes you get it right, especially if you have good communication with end users and an iterative approach. Sometimes you get it wrong, especially if you (more...)