Applications User Experience OpenWorld 2016 results

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See what the Oracle Applications User Experience (#OAUX) team did during Oracle OpenWorld 2016 in San Francisco in September on the Voice of User Experience blog, or VoX, where we’ve reposted our most recent Storify collection. Here’s a short summary of the big stuff:

 The OAUX Cloud Exchange, where the OAUX team demos near-future and future concepts, was extended to three days this year. Participants included Oracle partners, industry analysts, private customer (more...)

Running Watches and Starting Line Rituals in the Wild

Just back from completing my 3rd Florence Marathon (Firenze Marathon or Maratona di Firenze if you prefer). A great run around a fantastic city. I really enjoyed it and my finish time wasn’t too bad for my little legs.

While in Florence I noticed some great, localized Asics billboards for the event and they reminded me of how personal technology drives the adoption of what might seem to be “curious rituals” of behaviour, be it (more...)

Lethal Combination Unpacked in Bucharest’s TechHub

Check out the report of the awesome Vector and Oracle Applications User Experience co-hosted event held at Bucharest’s TechHub.  

The evening’s interactive sessions focused on engaging the digital community there on the topics of cloud and wearable technology user experience.

Who will leave their Apple Watch to their grandchildren? Enablement in Digital Romania

Special care was taken to ensure all aspects of the event were well balanced:

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(Guinness versus Murphys)

Watch out (more...)

Powerful Tech Together in Bucharest: The Cloud and Wearable Technology Experience

An engaging, interactive set of sessions that brings you the latest in user experience trends, emerging technology insights, startup innovation, and cloud computing hotness from Bucharest and Silicon Valley.  

See you there! Sign up here

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Why Digital UX matters in business.



Why Digital UX matters in business.

Pokemon GO || A UX Perspective

Gym at Oracle HQ is currently being held by Team Valor. The gym switches hands on average 3x a day.

Crowd at a park playing Pokemon. Most of us have been here for at least 2 hours.

Crowd at a park playing Pokemon. Most of us have been here for at least 2 hours.

By now, I have played Pokemon GO for 2 weeks and have reached the coveted level 22. Pokemon GO (POGO) is a massively popular mobile game that has been a viral hit. It became the most popular paid (more...)

User Experience matters in business. Ever experienced…



User Experience matters in business. Ever experienced frustration using an ATM or in-flight entertainment system? Think about how you felt and what it meant for that business. This short presentation explains why UX matters… it’s you and your business that wins …

Vector Watch: Lovin’ New Customer Experience Yet Needs More Personalization

I’m still loving my Vector Watch and use it daily, worldwide. The smartwatch continues to attract attention with a great wow factor that impacts those around me as I travel about. The watch is definitely a good fit for my global work/life style, packing an awesome combination of stylish looks, activity tracking capability, long battery life, robustness and a well designed app that adds up to a neat smartwatch user experience that takes a lot (more...)

Wearable Tech: Haptic Heartbeat UX

We know that user experience (UX) is increasingly an emotional concept and we need to design accordingly

UX is about how people feel about using applications. User experience design also enables us to express emotion too: Just look at the growth in popularity of emoji for example.

Here’s another emotional design feature I like: the Digital Touch capability on the Apple Watch that lets you share your own very heartbeat with another Apple Watch (more...)

Making it Easy to do the Right Thing

I was just in Stockholm visiting a customer, and I noticed a new feature in my Volvo rental car: You could set the cruise control to a speed limit.

Speed_limit(apologies for the blurry picture, it was taken by my Narrative shirt pocket camera)

You drive the car as you would normally do, but when you approach the set speed, the car does not go any faster when you press the accelerator further. Unless you kick (more...)

Poor Usability Puts Dangerous Criminals on the Street

Good usability is often seen as optional – something we can include in a system if we have the time and the resources for it. But sometimes, bad usability can cause economic damage. A couple of years ago, here in Denmark, a large, well-respected organization had to write manual checks for months to avoid having their phones cut off. The reason: Their new ERP system was so hard to use that invoices were not getting (more...)

Late to the game: SAP

Having working with Oracle Fusion Applications, I know what a modern, cutting-edge user experience for enterprise software looks like. Something like this:

fusion-applications-screenshots-3I’ve also sometimes been subjected to SAP. Suffice to say, it does not look like this.

But maybe they’re upping their game – according to job hunting site Glassdoor.com, SAP is looking for 58 User Experience engineers. A bit late to the game, given than Oracle is already shipping stuff like the (more...)

Cool or Safe? Volvo Chooses Cool

Safe driving has two components: Safe cars and safe drivers.

A Volvo car is built like a tank and is equipped with all kinds of safety features – it’s a very safe car. Unfortunately, Volvo has unthinkingly undone all the advances they have made on the car side of the equation by making the driver much more likely to cause an accident. How did they do that? With touchscreens, of course.

A driver in a (more...)

Cool or useful?

This is the dashboard of a Tesla S:

tesla dashboard

With a large touchscreen and very few physical buttons. A lot of design time went into building this. Very cool-looking.

This is the steering wheel of a Formula One racecar (which is incidentially the whole user interface of the car):

formula1 steering wheel

A small screen and a lot of physical buttons. A lot of usability engineering went into building this. Very useful.

If you are going to be handling (more...)

Thinking it Through – Nest Smoke Alarm Fail

The company Nest, recently acquired by Google for the usual billions, makes smart thermostats and smoke detectors. Unfortunately, they did not think through the user experience of their Nest smoke and CO detector.

In principle, it’s great that you can turn off your smoke detector by waving your hand at it – like in “oh, cut it out, I just overcooked my microwave popcorn a bit.”

Less great is that if people experience an (more...)

Good User Experience at Low Cost

The business wants IT to deliver a good user experience at low cost. Many people in IT considers these two goals to be conflicting, but they are not. The secret to good user experience at low cost is to use existing best practice, codified in User Experience Design Patterns.
UX patternsSo where do you get these magic, cost-saving design patterns? A good starting point is the very comprehensive library of UX design patterns that Oracle is (more...)

The Future of User Experience

I’m off to the Netherlands for the first and finest Oracle User Experience Event in Europe, arranged by Oracle Platinum Partner AMIS Services BV at their offices in Nieuwegein.

AMIS and Oracle are pulling out all the stops – Oracle is flying in their top UX talent to speak, AMIS has lined up some of their experienced consultants, and they’ve even invited a few outside experts (like me).

I’ll be co-presenting with Killian Evers (more...)

User Experience Event in the Netherlands

Together with other leading experts on User Experience from Oracle like Vice President Jeremy Ashley, Managing Partner Lonneke Dikmans from Vennster and CTO Lucas Jellema from AMIS, I’ll be speaking at the OAUX Expo in the Netherlands on March 18th.

I’m speaking on two topics:

  • How to tailor an application to your user’s needs without coding
  • How to implement a good User Experience in Oracle ADF for the cases where you do need to write (more...)

“I’m returning the BMW”

I just had dinner with a very successful consulting colleague, and he told me he was returning his new BMW because he hated the software. Instead, was getting a Porsche that has physical buttons for the controls instead the touchscreen in the BMW.

He was happy with everything else about the car, but a poorly designed interface killed the deal. Just because you can add fancy features like a touchscreen doesn’t always mean you should. (more...)

Stop listening to your users

Here is a way you might build a IT system: The users tell you what they want, and you build what they asked for. Sometimes you get it right, especially if you have good communication with end users and an iterative approach. Sometimes you get it wrong, especially if you (more...)